Recall 14E001000: Steering
Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.
Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Recall summary
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
Safety risk
The inability to steer the vehicle increases the risk of a crash.
Recall remedy
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
What to compare next
After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.
Frequently asked questions
What is recall campaign 14E001000?
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
How do I know if this recall applies to my car?
Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.
Are recall repairs free?
Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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