Recall campaign

Recall 17V814000: Electrical System:software

Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.

NHTSA recall 17V814000 data summary graphic
17V814000campaign
1affected model pages
18/12/2017recall date

Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Recall summary

Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 114, "Theft Protection."

Safety risk

Without a visual or audible warning to the driver that the vehicle is in PARK, the vehicle may roll away after it has been exited if the parking brake has not been applied, increasing the risk of injury or a crash.

Recall remedy

Ford will notify owners, and dealers will update the instrument cluster software, as necessary, free of charge. The recall is expected to begin February 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C21.

What to compare next

After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.

Frequently asked questions

What is recall campaign 17V814000?

Ford Motor Company is recalling certain 2018 Ford Mustang vehicles equipped with an automatic transmission and a 12.4" digital instrument cluster. If the ignition is turned off when the transmission is not in PARK, the instrument cluster may not illuminate the PRNDL gear position display and the operator may not receive the "Key in Ignition" chime when the driver's door is opened. As such, these vehicles fails to.

How do I know if this recall applies to my car?

Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.

Are recall repairs free?

Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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