Recall campaign

Recall 17V821000: Power Train:automatic Transmission:lever And Linkage:column Shift

Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.

NHTSA recall 17V821000 data summary graphic
17V821000campaign
3affected model pages
20/12/2017recall date

Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Recall summary

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Safety risk

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Recall remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Frequently asked questions

What is recall campaign 17V821000?

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission.

How do I know if this recall applies to my car?

Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.

Are recall repairs free?

Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report