Recall 18V398000: Back Over Prevention: Sensing System: Camera
Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.
Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Recall summary
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Safety risk
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Recall remedy
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
What to compare next
After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.
Frequently asked questions
What is recall campaign 18V398000?
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
How do I know if this recall applies to my car?
Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.
Are recall repairs free?
Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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