Recall 20V373000: Steering:electric Power Assist System
Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.
Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Recall summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Safety risk
A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Recall remedy
Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Frequently asked questions
What is recall campaign 20V373000?
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
How do I know if this recall applies to my car?
Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.
Are recall repairs free?
Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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