Recall campaign

Recall 20V692000: Power Train:axle Assembly:axle Shaft

Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.

NHTSA recall 20V692000 data summary graphic
20V692000campaign
3affected model pages
10/11/2020recall date

Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Recall summary

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Safety risk

The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Recall remedy

Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

What to compare next

After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.

Frequently asked questions

What is recall campaign 20V692000?

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

How do I know if this recall applies to my car?

Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.

Are recall repairs free?

Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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