Recall campaign

Recall 24V685000: Hybrid Propulsion System

Official campaign-level recall information with affected vehicle links and a VIN-first buyer check.

NHTSA recall 24V685000 data summary graphic
24V685000campaign
1affected model pages
13/09/2024recall date

Reviewed June 2026 from NHTSA recall campaign records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Recall summary

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

Safety risk

A short circuit increases the risk of a fire.

Recall remedy

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

What to compare next

After checking this safety campaign, compare the same vehicle against manufacturer service bulletins, model-level owner complaint patterns and the used-car recall checklist.

Frequently asked questions

What is recall campaign 24V685000?

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

How do I know if this recall applies to my car?

Use the exact 17-character VIN. A campaign can affect only certain production ranges, trims or equipment configurations.

Are recall repairs free?

Safety recall remedies are generally performed by franchised dealers at no charge when the exact VIN is affected and the remedy is available.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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