NHTSA service bulletin

NHTSA Service Bulletin 10038977: 2009, 2010, 2011, 2015 Mercedes Benz Amg Cls63

Official manufacturer communication context for 2009, 2010, 2011, 2015 Mercedes Benz Amg Cls63, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10038977 summary graphic for 2009, 2010, 2011, 2015 Mercedes Benz Amg Cls63
10038977NHTSA document ID
Manufacturer communicationcommunication type
84affected product rows
65/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes BenzC2009, 2010Ask for service records and run the exact VIN before purchase.
Mercedes BenzC3002009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC36 Amg2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC43 Amg2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzC632009, 2010Ask for service records and run the exact VIN before purchase.
Mercedes BenzCl2009, 2010Ask for service records and run the exact VIN before purchase.
Mercedes BenzCl5502009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCl6002009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCl632009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCl652009Ask for service records and run the exact VIN before purchase.
Mercedes BenzClk2009Ask for service records and run the exact VIN before purchase.
Mercedes BenzClk3202009Ask for service records and run the exact VIN before purchase.
Mercedes BenzClk5002009Ask for service records and run the exact VIN before purchase.
Mercedes BenzClk552009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCls2009, 2010Ask for service records and run the exact VIN before purchase.
Mercedes BenzCls5002009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCls552009Ask for service records and run the exact VIN before purchase.
Mercedes BenzCls5502009Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10038977?

MERCEDES-BENZ: THE AUTO-TRANSMISSION SWITCHES TO LIMP HOME MODE OR HAS NO POWER. THERE ARE MULTIPLE POSSIBLE FAULT CODES. A PISTON MAY BE DAMAGED. *RM

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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