NHTSA service bulletin

NHTSA Service Bulletin 10114979: 2000-2013 Buick Astra

Official manufacturer communication context for 2000-2013 Buick Astra, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10114979 summary graphic for 2000-2013 Buick Astra
10114979NHTSA document ID
Manufacturer communicationcommunication type
64affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BuickCentury2004Ask for service records and run the exact VIN before purchase.
BuickLacrosse2005-2009Ask for service records and run the exact VIN before purchase.
BuickLesabre2000-2005Ask for service records and run the exact VIN before purchase.
BuickRainier2004-2007Ask for service records and run the exact VIN before purchase.
BuickRegal2004Ask for service records and run the exact VIN before purchase.
BuickRendezvous2003-2007Ask for service records and run the exact VIN before purchase.
BuickTerraza2005-2007Ask for service records and run the exact VIN before purchase.
CadillacCts2003-2007Ask for service records and run the exact VIN before purchase.
CadillacDeville2002-2005Ask for service records and run the exact VIN before purchase.
CadillacEscalade2003-2006Ask for service records and run the exact VIN before purchase.
CadillacSeville2002-2004Ask for service records and run the exact VIN before purchase.
CadillacSrx2004-2011Ask for service records and run the exact VIN before purchase.
CadillacSts2005-2011Ask for service records and run the exact VIN before purchase.
CadillacXlr2004-2009Ask for service records and run the exact VIN before purchase.
ChevroletAvalanche 15002003-2006Ask for service records and run the exact VIN before purchase.
ChevroletAvalanche 25002003-2006Ask for service records and run the exact VIN before purchase.
ChevroletCobalt2005-2010Ask for service records and run the exact VIN before purchase.
ChevroletColorado2004-2012Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10114979?

This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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