NHTSA service bulletin

NHTSA Service Bulletin 10134373: 2003-2009 Lexus Es 350

Official manufacturer communication context for 2003-2009 Lexus Es 350, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10134373 summary graphic for 2003-2009 Lexus Es 350
10134373NHTSA document ID
Warranty program / extensioncommunication type
8affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the covered vehicles involved in the Program, and the size and complexity of dashboard manufacturing, Lexus will be launching the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
LexusEs 3502007Ask for service records and run the exact VIN before purchase.
LexusGs 3502008Ask for service records and run the exact VIN before purchase.
LexusGx2003, 2005, 2006, 2007, 2008Ask for service records and run the exact VIN before purchase.
LexusGx 4702004Ask for service records and run the exact VIN before purchase.
LexusIs 2502006-2008Ask for service records and run the exact VIN before purchase.
LexusIs 3502006-2008Ask for service records and run the exact VIN before purchase.
LexusLs 4602007Ask for service records and run the exact VIN before purchase.
LexusRx2004-2009Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10134373?

WPB: Background: Lexus has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid-December, 2014 Lexus announced the reimbursement phase of this warranty enhancement program. Since this announcement, Lexus has been diligently making parts preparations for the parts replacement phase of this program. Due to the age, volume, and breadth of the.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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