NHTSA service bulletin

NHTSA Service Bulletin 10164971: 2017, 2020 Fleetwood Bounder

Official manufacturer communication context for 2017, 2020 Fleetwood Bounder, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10164971 summary graphic for 2017, 2020 Fleetwood Bounder
10164971NHTSA document ID
Over-the-air software updatecommunication type
5affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

The purpose of this exemplar message is to inform the selling dealers of certain Class A diesel motorhomes, manufactured by REV Recreation Group between May 31, 2019 and June 10, 2019, about the need to seal the area around the entry step cover on certain Class A diesel motorhomes. On the affected motorhomes, the additional sealing of the entry step cover is necessary to prevent wind noise and unwanted air flow into the passenger area. To correct the issue, a 35? piece of aluminum angle, supplied by REV Recreation Group, is to be installed; afterwards, the area is to be sealed with sealant (black 3M #540 or Sikaflex 221) and expandable foam. A total of 9 motorhomes, offered for sale in the United States, were affected at the time the dealers were contacted; a total of 7 U.S. dealerships were contacted. REV Recreation Group opted to email and call the dealers rather than publish a service bulletin, due to the small number of affected units and the practicality of addressing the matter quickly, before the vehicles were retailed. The reference in the exemplar message to either a ?fixed? generator or ?sliding? generator is in regard to the style of tray to which the generator is mounted; ?fixed? refers to a stationary generator tray; ?sliding? refers to a generator tray that slides on rails out of an opening in the fascia in the fiberglass front cap. Depending on which style of generator tray is installed, the procedures vary as to the method of accessing the area (located above the generator) where the piece of aluminum angle is to be installed.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FleetwoodBounder2017Ask for service records and run the exact VIN before purchase.
FleetwoodDiscovery2020Ask for service records and run the exact VIN before purchase.
FleetwoodPace Arrow2020Ask for service records and run the exact VIN before purchase.
Holiday RamblerEndeavor2020Ask for service records and run the exact VIN before purchase.
Holiday RamblerNavigator2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10164971?

The purpose of this exemplar message is to inform the selling dealers of certain Class A diesel motorhomes, manufactured by REV Recreation Group between May 31, 2019 and June 10, 2019, about the need to seal the area around the entry step cover on certain Class A diesel motorhomes. On the affected motorhomes, the additional sealing of the entry step cover is necessary to prevent wind noise and unwanted air flow.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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