NHTSA Service Bulletin 10169905: 2004-2021 Bentley Continental
Official manufacturer communication context for 2004-2021 Bentley Continental, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Condition: The front and/or rear suspension appears to have dropped. Technical Background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air pump compressor, pipes, valve unit and air reservoirs. This includes potential air leak points on the air springs and also the locations of an air leak that can be repaired without the need to replace an air spring. Please follow and complete the check list within the Measure section of this TPI to help in diagnosing the issue (the check list does not need to be sent as an attachment should a DISS technical query be raised) . Should a leak be found from an air spring, compressor, valve unit or reservoir, please raise a DISS technical query and include as much information as possible including photograph/s of the leak/s location. Once the DISS ticket has been submitted please await clarification from your TSC before commencing with replacing any of the suspected faulty air springs. Mandatory reporting is applicable for all air spring related issues.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10169905?
Condition: The front and/or rear suspension appears to have dropped. Technical Background: The list of Bentley vehicles below are fitted with air springs as part of the suspension system. Should air leak from the air springs, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. The Measure section of this TPI describes how and where.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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