NHTSA Service Bulletin 10170172: 2013-2015 Bentley Continental Flying Spur
Official manufacturer communication context for 2013-2015 Bentley Continental Flying Spur, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
13.5 to 15MY infotainment unit (RNS) - fault rectification - restoration software Condition: A fault has occurred in the functionality of the Infotainment unit (RNS) Technical Background: A number of faults / failures in the Infotainment unit (RNS) may be recovered using recently developed additional software It is recommended that this software is applied in the first instance for all concerns relating to the RNS unit. In the event that a diagnostic path has led to a decision that may result in the replacement of the infotainment unit then the following additional software can be loaded into the infotainment system in an attempt to restore correct functionality. Service: If the vehicle currently has a fault related to the infotainment unit (RNS) function then then the following process should be performed
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10170172?
13.5 to 15MY infotainment unit (RNS) - fault rectification - restoration software Condition: A fault has occurred in the functionality of the Infotainment unit (RNS) Technical Background: A number of faults / failures in the Infotainment unit (RNS) may be recovered using recently developed additional software It is recommended that this software is applied in the first instance for all concerns relating to the RNS.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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