NHTSA Service Bulletin 10171003: 2018-2020 Bentley Continental Gt
Official manufacturer communication context for 2018-2020 Bentley Continental Gt, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
New Continental GT and New Continental GTC - Rear quarter glass not fully closing Customer statement / workshop findings: Referring to Figure 1 - During the window and/or door close operation, the front door drop glass closes and seals (Point A) however the rear quarter glass does not fully close and seal (Point B) leaving a gap between the front and rear glass (Point C) Measure: Retailers should advise customers to pull and hold the front window switch up manually (until the affected window is closed) the window close function should return when the customer exits the vehicle and closes the door Alternatively Close the windows by using the convenience close feature if fitted and active (Refer to Owners handbook) Or should the vehicle not have the convenience close feature Open and then immediately close the front door - Check and confirm the quarter glass window now automatically closes.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10171003?
New Continental GT and New Continental GTC - Rear quarter glass not fully closing Customer statement / workshop findings: Referring to Figure 1 - During the window and/or door close operation, the front door drop glass closes and seals (Point A) however the rear quarter glass does not fully close and seal (Point B) leaving a gap between the front and rear glass (Point C) Measure: Retailers should advise customers.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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