NHTSA service bulletin

NHTSA Service Bulletin 10171252: 2010, 2011, 2012, 2014, 2015, 2016, 2017 Chevrolet Equinox

Official manufacturer communication context for 2010, 2011, 2012, 2014, 2015, 2016, 2017 Chevrolet Equinox, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10171252 summary graphic for 2010, 2011, 2012, 2014, 2015, 2016, 2017 Chevrolet Equinox
10171252NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

N192266180 - Special Coverage - On some 2010-2012, and 2014-2017 model year Chevrolet Equinox and GMC Terrain vehicles, a link ball socket in the wiper transmission may separate. If this were to occur, the driver would experience a sudden loss of wiper function. Dealers are to replace the front wiper module with the latest version with improved sockets and a new water shield. The repairs will be made at no charge to the customer.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ChevroletEquinox2010, 2011, 2012, 2014, 2015, 2016, 2017Open Carchieve vehicle page
GMCTerrain2010, 2011, 2012, 2014, 2015, 2016, 2017Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10171252?

N192266180 - Special Coverage - On some 2010-2012, and 2014-2017 model year Chevrolet Equinox and GMC Terrain vehicles, a link ball socket in the wiper transmission may separate. If this were to occur, the driver would experience a sudden loss of wiper function. Dealers are to replace the front wiper module with the latest version with improved sockets and a new water shield. The repairs will be made at no charge.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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