NHTSA service bulletin

NHTSA Service Bulletin 10172235: 2020 Harley-davidson Elw (Livewire)

Official manufacturer communication context for 2020 Harley-davidson Elw (Livewire), with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10172235 summary graphic for 2020 Harley-davidson Elw (Livewire)
10172235NHTSA document ID
Technical service bulletincommunication type
20affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SERVICE BULLETIN M1511: 2020 MODELS WITH TCU - FACTORY ENABLE. PURPOSE: To inform dealers that vehicles that are equipped with a TCU (Telematic Control Unit) will be arriving from the factory with the TCU already enabled. Dealers will no longer be required to enable the TCU during PDI (Predelivery Inspection). Customer will be able to activate the H-D Connect subscription as soon as the vehicle is delivered. Affected Date: Vehicles manufactured after February 22,2020.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Harley-davidsonFlhp2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhr2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhrxs2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlht2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtcutg2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtcutgse2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtk2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtk Shrine2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtkse2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhtp2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhx2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhxs2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlhxse2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlrt2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFlsl2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFltrk2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFltrx2020Ask for service records and run the exact VIN before purchase.
Harley-davidsonFltrxs2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10172235?

SERVICE BULLETIN M1511: 2020 MODELS WITH TCU - FACTORY ENABLE. PURPOSE: To inform dealers that vehicles that are equipped with a TCU (Telematic Control Unit) will be arriving from the factory with the TCU already enabled. Dealers will no longer be required to enable the TCU during PDI (Predelivery Inspection). Customer will be able to activate the H-D Connect subscription as soon as the vehicle is delivered..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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