NHTSA Service Bulletin 10172256: 2020 Nissan Sentra
Official manufacturer communication context for 2020 Nissan Sentra, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Steering Gear Housing Inspection Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action on 346 MY2020 Sentra (B18) vehicles identified in Service Comm to inspect for a potential crack on the left side of the steering gear housing and, if necessary, replace the steering gear and linkage assembly. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under PC732 and are either currently in dealer inventory or assigned and in transit to the dealer. Nissan is transitioning affected vehicles into this Quality Action campaign ID (PM936). *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1. Verify if vehicles currently in new dealer inventory are affected by this quality action using Service Comm or DBS National Service History Open Campaign I.D. PM936 - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10172256?
Steering Gear Housing Inspection Dealer Inventory *****Detailed Information***** Nissan is conducting a quality action on 346 MY2020 Sentra (B18) vehicles identified in Service Comm to inspect for a potential crack on the left side of the steering gear housing and, if necessary, replace the steering gear and linkage assembly. Affected vehicles are subject to stop sale for temporary Quality Assurance (QA) Hold under.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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