NHTSA Service Bulletin 10172267: 2020 Nissan Versa

Rear Combination Lamps ***** Quality Action Summary ***** Nissan is conducting a quality action to clean and inspect the right and left rear combination lamps and, if necessary, replace the right, left, or both rear combination lamps (if crack is present) on specific MY2020 Versa vehicles identified in SERVICE COMM and National Service History Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. Chemical residue from the temporary exterior finish protection chemical used during handling, transportation, and storage could cause the combination lamps to crack. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History Open Campaign I.D. PM938. - New vehicles in dealer inventory can also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to clean, inspect and, if necessary, remedy any vehicles affected by this quality action prior to sale to ensure customer satisfaction. 3. Once remedied, dealers may submit the applicable warranty claim for the action performed and release the vehicle. ***** Dealer Responsibility ***** It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory. Thank you for your prompt attention to this matter.