NHTSA service bulletin

NHTSA Service Bulletin 10172498: 2016-2020 BMW M2

Official manufacturer communication context for 2016-2020 BMW M2, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10172498 summary graphic for 2016-2020 BMW M2
10172498NHTSA document ID
Manufacturer communicationcommunication type
4affected product rows
4source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TAILGATE MALFUNCTION WHEN OPENING OR CLOSING. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal set by the contactless tailgate opening control unit (smart-opener).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BMWM22020Ask for service records and run the exact VIN before purchase.
BMWR 1250 Gs Adventure2020Ask for service records and run the exact VIN before purchase.
BMWX12016-2020Ask for service records and run the exact VIN before purchase.
BMWX1 Sav2016, 2017Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10172498?

TAILGATE MALFUNCTION WHEN OPENING OR CLOSING. Customer may complaint of any the following scenarios: When operating the tailgate by using any of the tailgate buttons the movement stops Tailgate opens when the remote control is within the proximity of the rear of the vehicle and a second person opens any of the doors using the outside door handle Tailgate opens again immediately after closing Erroneous ground signal.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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