NHTSA Service Bulletin 10173278: 2019 Ram 2500
Official manufacturer communication context for 2019 Ram 2500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
GLASS, Front Door For concern of front door window inoperative, please verify if the glass clips are still adhered to the glass. If clips are not attached, please take some detailed pictures of the glass bottom edges where the clips go and also of the clips to verify if there was poor aplication of urethane or if adhesion failed and contact FCA Redacted Content to report findings and set up a potential part return for analysis. If no response in 15 minutes, proceed with repair.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10173278?
GLASS, Front Door For concern of front door window inoperative, please verify if the glass clips are still adhered to the glass. If clips are not attached, please take some detailed pictures of the glass bottom edges where the clips go and also of the clips to verify if there was poor aplication of urethane or if adhesion failed and contact FCA Redacted Content to report findings and set up a potential part return.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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