NHTSA Service Bulletin 10173346: 2019, 2020 Jeep Compass
Official manufacturer communication context for 2019, 2020 Jeep Compass, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is not for active fault.If B25C9 is an active fault normal diagnostic must be performed. This software update will not correct active DTC. P26E4-64 - Starter Control 2 Circuit-Signal Plausibility Failure. In addition, customers or technicians may comment on one or more of the following:The vehicle will not restart when in Engine Stop/Start (ESS) mode. Customers will have to shift into park and cycle the ignition to get the vehicle to start again. The vehicle cranks but fails to start, the customer will have a message on the Instrument Panel Cluster (IPC) "press brake and push ignition button to start" after this happens they must perform a key cycle function with their foot off the brake, then the vehicle will restart normally. Vehicle Theft Alarm (VTA) triggers randomly. Automatic rain sensing wipers inoperative when the vehicle is restarting from Stop&Start event the wipers may not restart. Switching the wipers to off then back to on again will resume operation. VTA is enabled in ?Ship Mode?.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10173346?
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set:B25C9 - Driver Door Ajar Switch 2 Stuck Closed (Module, Powertrain Control (PCM)). Stored DTC only, this update is.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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