NHTSA service bulletin

NHTSA Service Bulletin 10173722: 2007-2020 Chevrolet Express

Official manufacturer communication context for 2007-2020 Chevrolet Express, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10173722 summary graphic for 2007-2020 Chevrolet Express
10173722NHTSA document ID
Manufacturer communicationcommunication type
8affected product rows
100/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control buttons, steering wheel sir coil, and steering column wiring harness.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
ChevroletExpress2007-2020Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 15002007-2013Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 25002007-2014Ask for service records and run the exact VIN before purchase.
ChevroletSilverado 35002007-2014Ask for service records and run the exact VIN before purchase.
GMCSavana2007-2020Ask for service records and run the exact VIN before purchase.
GMCSierra 15002007-2013Ask for service records and run the exact VIN before purchase.
GMCSierra 25002007-2014Ask for service records and run the exact VIN before purchase.
GMCSierra 35002007-2014Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10173722?

This Preliminary Information communication provides information to the technician with the installation of Cruise Control on a vehicle which did not come equipped with the option. Technician will need to contact the Techline Customer Support Center to determine if a calibration is available for the vehicle. If they are able to provide a calibration for the vehicle then order steering wheel with cruise control.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report