NHTSA service bulletin

NHTSA Service Bulletin 10175013: 2020 Dodge Durango

Official manufacturer communication context for 2020 Dodge Durango, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10175013 summary graphic for 2020 Dodge Durango
10175013NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
1source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In addition, FCA would like to request that you document the VIN and provide the following information: 1.) Take image of customer concern (Front and back of assembly) -Highlightingif fuel door button is stuck in the knee blocker panel 2.) Email images of concern to FCA Redacted Content and FCA Redacted Content For additional questions, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
DodgeDurango2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10175013?

SWITCH, Fuel Door For concern of fuel door button inoperative, FCA engineering is requesting the fuel door button along with the driver kneeblocker panel assembly be returned to FCA through the normal part return process in an undisturbed state (do not attempt to remove fuel door button). The kneeblocker panel service part numbers are as follows: 5SA98DX9AB - Knee blocker panel 5SA98HL1AB - Knee blocker panel In.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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