NHTSA service bulletin

NHTSA Service Bulletin 10178743: 2019 Mercedes-benz Amg C43

Official manufacturer communication context for 2019 Mercedes-benz Amg C43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10178743 summary graphic for 2019 Mercedes-benz Amg C43
10178743NHTSA document ID
Manufacturer communicationcommunication type
19affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG drive unit control unit must be performed in the affected vehicles. The work required for this purpose can be found in the attached work description.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg C432019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cla452019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Cls532019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E532019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E632019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg E63s2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc432019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc632019Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Glc63s2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 3002019Ask for service records and run the exact VIN before purchase.
Mercedes-benzC 350 E2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzCla 2502019Ask for service records and run the exact VIN before purchase.
Mercedes-benzCls 4502019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 3002019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE 4502019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE632019Ask for service records and run the exact VIN before purchase.
Mercedes-benzE63s2019Ask for service records and run the exact VIN before purchase.
Mercedes-benzGlc 3002019Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10178743?

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz, has determined that the active engine mounts in certain C-Class (model series 205), E-Class (model series 213), GLC (model series 253), and AMG GT (model series 290) vehicles cannot be energized after a failure of the acceleration sensors. As a result, noises from the rear axle differential would be noticeable. This is why a software update of the AMG.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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