NHTSA service bulletin

NHTSA Service Bulletin 10178985: 2008-2016 Mitsubishi Lancer

Official manufacturer communication context for 2008-2016 Mitsubishi Lancer, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10178985 summary graphic for 2008-2016 Mitsubishi Lancer
10178985NHTSA document ID
Manufacturer communicationcommunication type
4affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This Advanced Technical Information Notice was sent to dealers as an update to ATIN-20-SR-003B informing that due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the crossmember are unable to be completed at this time. Additionally, this notice informed dealers that an Interim Owner Notification Letter was mailed to affected owners on July 17th, 2020 to inform customers that MMNA is making every effort to establish a remedy and will contact them again by mail with a follow-up recall notice once parts are in stock and the final remedy is available.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MitsubishiLancer2008-2010Ask for service records and run the exact VIN before purchase.
MitsubishiLancer Sportback2009, 2010Ask for service records and run the exact VIN before purchase.
MitsubishiOutlander2008-2013Ask for service records and run the exact VIN before purchase.
MitsubishiOutlander Sport2011-2016Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10178985?

This Advanced Technical Information Notice was sent to dealers as an update to ATIN-20-SR-003B informing that due to a parts availability delay of the Crossmember, customer vehicles requiring a replacement of the crossmember are unable to be completed at this time. Additionally, this notice informed dealers that an Interim Owner Notification Letter was mailed to affected owners on July 17th, 2020 to inform.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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