NHTSA service bulletin

NHTSA Service Bulletin 10179695: 2014-2017 Toyota 4runner

Official manufacturer communication context for 2014-2017 Toyota 4runner, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10179695 summary graphic for 2014-2017 Toyota 4runner
10179695NHTSA document ID
Over-the-air software updatecommunication type
10affected product rows
10source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

TSB: Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus (version 010171), or Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ?Bluetooth sometimes disconnects with Android? phones. ?Bluetooth disconnects with iPhone 4 when connected to USB. ?Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and Entune? Audio music ON and multiple destinations set) (Entune? Premium Audio only). ?Radio reboots after completing a navigation route by voice command system and pressing Talk Switch (Entune? Premium Audio only). Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010173), Entune? Audio Plus (version 01017C), or Entune? Premium Audio (version 010195) may exhibit one or more of the following conditions: ?Voice command screen is cancelled by a pop-up screen. ?Voice command system does not respond for an extended period of time. ?Radio reboots and navigation route is deleted (Entune? Premium Audio only). ?Bluetooth disconnects when phone is connected to Bluetooth Audio from USB connection. ?Radio reboots after entering a particular address as destination (Entune? Premium Audio only). ?Route guidance is lost after ACC is cycled and after arriving at a second destination (Entune? Premium Audio only).

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Toyota4runner2014, 2015Ask for service records and run the exact VIN before purchase.
ToyotaAvalon2015Ask for service records and run the exact VIN before purchase.
ToyotaHighlander2014, 2015Ask for service records and run the exact VIN before purchase.
ToyotaMirai2016, 2017Ask for service records and run the exact VIN before purchase.
ToyotaPrius V2015Ask for service records and run the exact VIN before purchase.
ToyotaSequoia2014, 2015Ask for service records and run the exact VIN before purchase.
ToyotaSienna2015Ask for service records and run the exact VIN before purchase.
ToyotaTacoma2014, 2015Ask for service records and run the exact VIN before purchase.
ToyotaTundra2014, 2015Ask for service records and run the exact VIN before purchase.
ToyotaVenza2015Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10179695?

TSB: Some 2014 model year Toyota vehicles equipped with Entune? Audio (version 010169), Entune? Audio Plus (version 010171), or Entune? Premium Audio (version 010185) may exhibit one or more of the following conditions: ?Bluetooth sometimes disconnects with Android? phones. ?Bluetooth disconnects with iPhone 4 when connected to USB. ?Radio reboots with heavy radio load condition (e.g., dual map and POIs ON and.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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