NHTSA service bulletin

NHTSA Service Bulletin 10180968: 2020, 2021 Bentley Bentayga

Official manufacturer communication context for 2020, 2021 Bentley Bentayga, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10180968 summary graphic for 2020, 2021 Bentley Bentayga
10180968NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Wifi function not activated within the TSR (SC 20/24). Technical background The Touch Screen Remote (TSR) is unable to determine its current Wifi state, the TSR Wifi should be activated by ODIS during PDI process (for example), However previous ODIS versions do not allow this, leaving some TSR features unavailable Once activated, more features are available, for example the ability to change the Media and the Radio station from the TSR. NOTE: Please see the onward examples regarding Wifi activation confirmation for New Flying Spur and Bentayga New Flying Spur NOTE: Figures 1 and 2 are examples only, the image may look different depending on the specification of the audio system Referring to Figure 1 - The red cross shows an example of a partially functional TSR (Without Wifi activation Please Note - The Function currently not available message )

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BentleyBentayga2021Ask for service records and run the exact VIN before purchase.
BentleyFlying Spur2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10180968?

Wifi function not activated within the TSR (SC 20/24). Technical background The Touch Screen Remote (TSR) is unable to determine its current Wifi state, the TSR Wifi should be activated by ODIS during PDI process (for example), However previous ODIS versions do not allow this, leaving some TSR features unavailable Once activated, more features are available, for example the ability to change the Media and the Radio.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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