NHTSA Service Bulletin 10185481: 2020 Nissan Maxima
Official manufacturer communication context for 2020 Nissan Maxima, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the drivers door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a drivers door that does not meet Nissan quality standards. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History Open Campaigns I.D. PC768. 2.Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB15-460 for additional information 3.Dealers should use NTB20-087 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10185481?
Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the drivers door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a drivers door that does not meet Nissan quality standards. What Dealers Should Do: 1.Verify if vehicles are affected by this.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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