NHTSA service bulletin

NHTSA Service Bulletin 10186182: 2016-2021 Volvo S60h

Official manufacturer communication context for 2016-2021 Volvo S60h, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10186182 summary graphic for 2016-2021 Volvo S60h
10186182NHTSA document ID
Manufacturer communicationcommunication type
6affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

This is a Technical Journal: *This journal is re-written in its entirety. The ERAD (Electrical Rear Axle Drive) consists of two main parts, a transmission and an electrical motor. To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under "Service". Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf. Service: If the customer is driving in electric mode and experiences noise from the rear that increase with vehicle speed (that corresponds to the electrical motor speed) it is an electrical motor issue. In this case the complete ERAD is to be exchanged. No DTC(s) are set for this issue. If the customer experiences hesitation when the electrical motor should be engaged or no electrical motor engagement at all, the transmission part needs to be exchanged. This fault results in Clutch DTC(s) as indicated in the list, and a message in DIM (Driver Information Module) "Hybrid system failure, Service required". ERAD transmission is ordered according to normal routines. ERAD transmission Part No. 32240142.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
VolvoS60h2019-2021Ask for service records and run the exact VIN before purchase.
VolvoS90h2018-2021Ask for service records and run the exact VIN before purchase.
VolvoV60h2019-2021Ask for service records and run the exact VIN before purchase.
VolvoXc60h2018-2021Ask for service records and run the exact VIN before purchase.
VolvoXc902017, 2018Ask for service records and run the exact VIN before purchase.
VolvoXc90h2016-2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10186182?

This is a Technical Journal: *This journal is re-written in its entirety. The ERAD (Electrical Rear Axle Drive) consists of two main parts, a transmission and an electrical motor. To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under "Service". Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf. Service: If the customer.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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