NHTSA Service Bulletin 10186672: Infiniti Infiniti
Official manufacturer communication context for model years not specified Infiniti Infiniti, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
BizzyCar Retailer Email - INFINITI Retailer Announcement INFINITI is pleased to announce complimentary retailer access to the BizzyCar Takata Recall Portal through March 31, 2021, which may be extended. Retailer personnel receiving this email may enroll in the webinar using the URL: https://bizzycar.zoom.us/webinar/register/WN_gYlEk2KaTwO_o_m_ICVofw. Several webinars will be available and calendar invites will be sent for this event. Retailer personnel need only attend one webinar to become familiar with the program. The BizzyCar Takata Recall Portal is a tool for locating hard-to-find cars with Takata airbags in your market. These vehicles will be advertised for sale at both franchise and non-franchise retailers. Working with these businesses to repair these open recalls can potentially increase retailer revenue through warranty claims and improve the brand experience by completing campaigns the client may be unaware of. Access to a list of Takata affected vehicles is free for a limited time, but in February, retailers will have the option of subscribing to access for additional campaigns at their own expense. We encourage retailers to take advantage of complimentary access to Takata recall vehicle lists, but retailer participation is entirely optional. Schedule January 11, 2021: Retailers receive communication from INFINITI Campaign Mailbox informing them of availability of online training January 14,15,18, or 19, 2021: Retailer webinars youll receive a training link based on your registration using the URL above January 14, 2021: Retailers begin to gain access to BizzyCar Takata Recall Portal (pending completion of training) February 15, 2021: If elected, retailers are able to subscribe for additional services at their own expense. Program Overview See overview in attached PDF. Thank you for your prompt attention to this matter.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10186672?
BizzyCar Retailer Email - INFINITI Retailer Announcement INFINITI is pleased to announce complimentary retailer access to the BizzyCar Takata Recall Portal through March 31, 2021, which may be extended. Retailer personnel receiving this email may enroll in the webinar using the URL: https://bizzycar.zoom.us/webinar/register/WN_gYlEk2KaTwO_o_m_ICVofw. Several webinars will be available and calendar invites will be.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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