NHTSA Service Bulletin 10190018: 2020 Altec Aerial Device
Official manufacturer communication context for 2020 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the engine cover as intended. As a result, heat from the engine compartment can cause elevated temperatures on the passenger compartment surface of the engine cover. Direct and continuous contact with certain areas of the passenger compartment surface of the engine cover may cause burns to the skin of the driver or front seat passenger. Contact your authorized Ford dealer for an appointment to correct the condition. The vehicle owner is responsible for making arrangements to have the work completed. Altec is not able to complete this repair. All work must be completed by an authorized Ford dealer.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10190018?
Ford Motor Company has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Econoline Ford E-350 and E-450 equipped with a 7.3L engine and a factory engine cover built between May 11, 2019 and November 13, 2020. Some of the affected vehicles may contain an engine cover with insulation on the underside of the engine cover that does not fully extend to the perimeter of the.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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