NHTSA service bulletin

NHTSA Service Bulletin 10190098: 2018-2021 Bentley Continental Gt

Official manufacturer communication context for 2018-2021 Bentley Continental Gt, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10190098 summary graphic for 2018-2021 Bentley Continental Gt
10190098NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
2source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

New Continental GT and GTC - Repeat window drop glass concerns. Customer statement Repeated complaints from the customer regarding the incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background Confirm the following before proceeding: - A repeated customer complaint of windows not closing and loss of Basic settings is evident - Door control module Software Version is up to date as shown below in Table 1 - Glass set is confirmed to be within specification as per the Elsa pro side glass to check procedure - All window seals to be checked and confirmed that no damage is evident - Battery health condition must be confirmed as within specification as per the applicable Elsa Pro Rep.Gr guidelines

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BentleyContinental Gt2018-2021Ask for service records and run the exact VIN before purchase.
BentleyContinental Gtc2019, 2020Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10190098?

New Continental GT and GTC - Repeat window drop glass concerns. Customer statement Repeated complaints from the customer regarding the incorrect operation of the drop door glass Workshop findings DTCs for window regulator motor no basic setting B148754 evident within any of the 4 door control modules (diagnostic address 42, 52, BB and BC) for loss of basic settings Technical background Confirm the following before.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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