NHTSA Service Bulletin 10190308: 2017, 2018 Buick Acadia
Official manufacturer communication context for 2017, 2018 Buick Acadia, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Forward Collision Alert Inoperative, Unwanted Application of Emergency Brakes and/or Adaptive Cruise Control Drops Out Condition Some customers may comment on one or more of the following conditions: Forward Collision Alert (red light and alarm) is late or does not come occur. Vehicle applies emergency brakes with no vehicle in front in areas with overhead structures. Adaptive Cruise control drops out in barren landscape areas. Adaptive Cruise Control Temporarily Unavailable message appears in the IP. Cause This condition may be due to one of the following: Software occasionally takes longer than normal to identify a potential collision situation. Radar reflections look like an actual vehicle causing a brief activation of brakes. Radar does not see enough reflections so it assumes it is blocked and goes offline. Correction An updated software calibration has been released to address these conditions. A learn procedure (service alignment or service calibration) is not required.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10190308?
Forward Collision Alert Inoperative, Unwanted Application of Emergency Brakes and/or Adaptive Cruise Control Drops Out Condition Some customers may comment on one or more of the following conditions: Forward Collision Alert (red light and alarm) is late or does not come occur. Vehicle applies emergency brakes with no vehicle in front in areas with overhead structures. Adaptive Cruise control drops out in barren.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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