NHTSA Service Bulletin 10191029: 2014 Buick Ats
Official manufacturer communication context for 2014 Buick Ats, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern No audio on startup in XM. iPhone does not detect if user disconnects iPhone during certification process. When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. FM Timeshift not functioning properly. HD Switching Toggle Setting does not function. Favorites stored Twice or disappear. Noise is played during the TimeShift recoding. A/C Mode icon is displayed when vehicle is not equipped with A/C. The folder track is not played when the folder is pressed for a long time. Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. The USB only works with Apple products (iPhone). Rear View Camera Issues: When shifting from Drive to Reverse is less than 3 seconds, the display will not transition to the rear view camera screen. When shifting from Drive to Reverse is more than 3 seconds, the display may be blank and will not show the rear view camera message Check Surrounding for Safety.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10191029?
No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern No audio on startup in XM. iPhone does not detect if user disconnects iPhone during certification process. When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. FM Timeshift not functioning properly. HD Switching Toggle Setting does not.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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