NHTSA Service Bulletin 10191988: 2020 Nissan Sentra
Official manufacturer communication context for 2020 Nissan Sentra, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Inner Socket (Tie Rod) Inspection Dealer Inventory Dealer Announcement: Nissan is conducting a dealer inventory quality action to inspect the inner socket (Tie Rod) and, if necessary, replace the right and/or left Tie Rods on 4,551 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles may have inner sockets that were damaged in either the manufacturing or the delivery process. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. What Dealers Should Do: PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS: 1.Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History Open Campaigns I.D. PM973 New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information Please continue to check newly arriving inventory for campaign applicability. 2.Use the attached procedure to inspect vehicles affected by this quality action. If the inspection results indicate that the tie rods are not bent, NO=Good, no part replacement is necessary. File a claim for the inspection, and release the vehicle for sale. If the inspection results indicate that the tie rods are bent, YES=NG, do not submit a warranty claim, provide the requested information in an email to nnafqasupport@nissan-usa.com and HOLD the vehicle until further notice. Nissan FQA will review the E-mail submission and provide the dealer with repair and warranty claim instructions within two (2) business days of receipt. Dealer Responsibility: It is the dealers responsibility to check Service Comm or DBS National Service History Open Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10191988?
Inner Socket (Tie Rod) Inspection Dealer Inventory Dealer Announcement: Nissan is conducting a dealer inventory quality action to inspect the inner socket (Tie Rod) and, if necessary, replace the right and/or left Tie Rods on 4,551 specific 2020 Sentra vehicles identified in Service Comm. The subject vehicles may have inner sockets that were damaged in either the manufacturing or the delivery process. Affected.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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