NHTSA service bulletin

NHTSA Service Bulletin 10194242: 2021 Volvo S60

Official manufacturer communication context for 2021 Volvo S60, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10194242 summary graphic for 2021 Volvo S60
10194242NHTSA document ID
Over-the-air software updatecommunication type
8affected product rows
8source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective action is to perform a Total Upgrade software. S10090 affects 5,477 vehicles in the U.S. and 1,301 in Canada

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
VolvoS602021Ask for service records and run the exact VIN before purchase.
VolvoS902021Ask for service records and run the exact VIN before purchase.
VolvoV602021Ask for service records and run the exact VIN before purchase.
VolvoV60cc2021Ask for service records and run the exact VIN before purchase.
VolvoV902021Ask for service records and run the exact VIN before purchase.
VolvoV90cc2021Ask for service records and run the exact VIN before purchase.
VolvoXc602021Ask for service records and run the exact VIN before purchase.
VolvoXc902021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10194242?

Volvo Car USA LLC and Volvo Car Canada Ltd on behalf of Volvo Car Corporation, has decided to launch Service Action S10090 on certain Volvo S60, V60, V60CC, XC60, S90, V90, V90CC, XC90 Model Year 2021 vehicles. Volvo has identified that the software may not be robust enough to handle the large number of signals transmitted to the audio amplifier. This can result in a pop noise from the sound system. The corrective.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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