NHTSA Service Bulletin 10194454: 2022 Acura MDX
Official manufacturer communication context for 2022 Acura MDX, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
"Tech Line Summary Article - Do you have a client who has a complaint of an error message com.honda.auto.(application name) Application isn't responding or (application name) isn't responding. NOTE: - Other symptoms may include Navigation slow to respond. - Calculate or System Freeze when entering a navigation route using voice recognition. This is a known software bug that can happen at random. Pressing the OK button will dismiss the message with no other effects on the vehicle. We are currently working on a software fix that will be released through OTA in the near future. Until the OTA is released there is no need to replace any parts."
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10194454?
"Tech Line Summary Article - Do you have a client who has a complaint of an error message com.honda.auto.(application name) Application isn't responding or (application name) isn't responding. NOTE: - Other symptoms may include Navigation slow to respond. - Calculate or System Freeze when entering a navigation route using voice recognition. This is a known software bug that can happen at random. Pressing the OK.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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