NHTSA service bulletin

NHTSA Service Bulletin 10197950: 2008-2016 Altec Aerial Device

Official manufacturer communication context for 2008-2016 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10197950 summary graphic for 2008-2016 Altec Aerial Device
10197950NHTSA document ID
Manufacturer communicationcommunication type
4affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Altec has learned that certain AT35/37-G and AT40-G aerial devices built between February 2008 and January 2016 have power wiring for the 12V hydraulic oil reservoir heater which could be insufficient to carry the electrical current required to operate the heater. This could result in damage to the units Power Distribution Module (PDM), causing the oil heater to stop operating. A kit has been developed to update the oil heater power wiring to carry the necessary current. Altec requires this kit to be installed on the affected units no later than the next preventive maintenance interval or 90 days from the receipt of this SIL, whichever comes first.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecAerial Device2015, 2016Ask for service records and run the exact VIN before purchase.
AltecAt35-g2008-2013Ask for service records and run the exact VIN before purchase.
AltecAt37-g2008-2013Ask for service records and run the exact VIN before purchase.
AltecAt40-g2010-2014Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10197950?

Altec has learned that certain AT35/37-G and AT40-G aerial devices built between February 2008 and January 2016 have power wiring for the 12V hydraulic oil reservoir heater which could be insufficient to carry the electrical current required to operate the heater. This could result in damage to the units Power Distribution Module (PDM), causing the oil heater to stop operating. A kit has been developed to update.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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