NHTSA Service Bulletin 10199518: 2015-2020 Altec Aerial Device
Official manufacturer communication context for 2015-2020 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
On certain AT37/41/48 M/ME/P/PE/S/SE aerial devices built from June of 2015 to March of 2020 Altec requires the platform leveling bracket assembly to be inspected as described in the Inspection Procedure. If the inspection discovers any missing or damaged rotary actuator mounting cap screws or any cracks in the leveling bracket, the unit must be taken out of service at the end of the inspection procedure. The repair could include the replacement of the platform leveling bracket with a new design bracket that has increased material thickness and a redesigned rotary actuator mounting capscrew arrangement. The inspection and any resulting repairs must be completed no later than the unit's next preventative maintenance interval or one year from the receipt of this SIL, whichever comes first. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10199518?
On certain AT37/41/48 M/ME/P/PE/S/SE aerial devices built from June of 2015 to March of 2020 Altec requires the platform leveling bracket assembly to be inspected as described in the Inspection Procedure. If the inspection discovers any missing or damaged rotary actuator mounting cap screws or any cracks in the leveling bracket, the unit must be taken out of service at the end of the inspection procedure. The.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
Get Full Report