NHTSA service bulletin

NHTSA Service Bulletin 10200207: 2013-2016 Mack Chu

Official manufacturer communication context for 2013-2016 Mack Chu, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10200207 summary graphic for 2013-2016 Mack Chu
10200207NHTSA document ID
Manufacturer communicationcommunication type
3affected product rows
3source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion. If the harness or seal fail inspection, replacement of the harness is required. Follow the inspection and repair procedures outlined in this document.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
MackChu2013-2016Ask for service records and run the exact VIN before purchase.
MackCxu2013-2016Ask for service records and run the exact VIN before purchase.
MackGu2013-2016Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10200207?

Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion..

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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