NHTSA service bulletin

NHTSA Service Bulletin 10201533: 2020, 2021 Altec Aerial Device

Official manufacturer communication context for 2020, 2021 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10201533 summary graphic for 2020, 2021 Altec Aerial Device
10201533NHTSA document ID
Warranty program / extensioncommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Altec has discovered that certain AT200A aerial devices built from June 2020 to January 2021 could have square inside corners on a mounting frame side plate. The square corners can cause excessive stress levels in the side plate. Over time this could cause cracking of the side plate. Altec has redesigned the mounting frame side plate to have rounded corners, and has developed an update process using a template to add a radius to the corners on units in the field. Altec requires the mounting frame to be inspected on each unit no later than the next preventive maintenance interval or 90 days from the receipt of this SIL, whichever comes first. If the inspection confirms the mounting frame side plate has square corners, order the Mounting Frame Update Template Kit. Use the kit to update the mounting frame upon receipt. This inspection and repair are covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer's warranty provider.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
AltecAerial Device2020, 2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10201533?

Altec has discovered that certain AT200A aerial devices built from June 2020 to January 2021 could have square inside corners on a mounting frame side plate. The square corners can cause excessive stress levels in the side plate. Over time this could cause cracking of the side plate. Altec has redesigned the mounting frame side plate to have rounded corners, and has developed an update process using a template to.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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