NHTSA Service Bulletin 10201954: 2018-2022 Bentley Continental Gt
Official manufacturer communication context for 2018-2022 Bentley Continental Gt, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
New Continental GT - Door soft close functionality. Customer statement / workshop findings Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints. Correct operation/function restrictions: The soft close feature is designed to minimalize effort when closing the door. This feature operates automatically. If a door is closed with insufficient force to engage fully, i.e. the door is only closed to the first catch position, the feature will automatically motor the door fully closed. Soft close operation works as per any other motor system. If you work or stress the motor whilst mid-operation the motor could stop working until it is reset (i.e. if you shut the door and re-open it before the soft close has fully engaged into position). If the door is operated over 40 times in less than 10 minutes, soft close operation will be deactivated for the next 10 minutes. If the soft close system does stop functioning through customer misuse, there may be a DTC code stored in the memory, the fault will be active until the ignition is cycled. The DTC will be logged in the relevant door control module memory but will not inhibit the door operation and can be ignored. The DTC will read B122D29: Lock unit for central locking, Implausible signal.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10201954?
New Continental GT - Door soft close functionality. Customer statement / workshop findings Correct functionality and restrictions of the door soft close system need to be understood to prevent unnecessary customer complaints. Correct operation/function restrictions: The soft close feature is designed to minimalize effort when closing the door. This feature operates automatically. If a door is closed with.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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