NHTSA service bulletin

NHTSA Service Bulletin 10202108: 2019-2022 Bentley Continental Gtc

Official manufacturer communication context for 2019-2022 Bentley Continental Gtc, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10202108 summary graphic for 2019-2022 Bentley Continental Gtc
10202108NHTSA document ID
Service campaigncommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Convertible hood cannot close - Header trim flap eyelet broken. Customer statement / workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly. TIP: In the event the hood is required to be closed prior to conducting the repair within this TPI, the operative should follow the manual assist procedure to allow the hood to fully close and latch as per the video located within the Bentley Hub reference TPI2060120/-. IMPORTANT: Great care must be taken when conducting the manual assist procedure. Technical background: Before conducting the instructions within this TPI, the operative must check and confirm that EC06 (SC21/24) is VIN applicable. In the event that EC06 (SC21/24) is VIN applicable the operative must conduct the Service Campaign to completion. NOTE: In the event thatEC06 (SC21/24)is not VIN applicable the operative must follow the instructions within this TPI(2060120/-) once complete the operative must raise a Technical DISS query stating the following: -EC06 (SC21/24) was VIN applicable and was conducted to completion Or -EC06(SC21/24) was not VIN applicable however the instructions within this TPI (2060120/-) were successfully conducted to completion. A kit of parts to replace the right and left hand trim flaps is now available. NOTE: The trim flaps should be replaced in pairs.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
BentleyContinental Gtc2019-2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10202108?

Convertible hood cannot close - Header trim flap eyelet broken. Customer statement / workshop findings: Convertible hood cannot close/latch due to a broken eyelet. The eyelet is part of the trim flap assembly. TIP: In the event the hood is required to be closed prior to conducting the repair within this TPI, the operative should follow the manual assist procedure to allow the hood to fully close and latch as per.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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