NHTSA Service Bulletin 10202988: 2017-2020 Altec Aerial Device
Official manufacturer communication context for 2017-2020 Altec Aerial Device, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Some customers have reported hose carrier failure and/or cover damage occurring during the operation of LS60 aerial devices built from January 2017 to May 2020. Altec has developed an improved design of the hose carrier tray and cover system to eliminate the cause of failure. Altec requires the hose carrier tray and cover system to be inspected on each unit and any required repairs completed no later than the next preventive maintenance interval or 180 days from the receipt of this SIL, whichever comes first. Units that have the original design hose carrier tray and the cover system will require repairs to be scheduled at an Altec facility, using the kit(s) and any other parts identified for replacement during the inspection. This inspection and repair are covered under the Altec Warranty Policy. The inspection can be performed by Altec, the customer, or the customers warranty provider. If the customer or the customers warranty provider performs the inspection, a warranty claim must be submitted to be reimbursed for the cost of the labor
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10202988?
Some customers have reported hose carrier failure and/or cover damage occurring during the operation of LS60 aerial devices built from January 2017 to May 2020. Altec has developed an improved design of the hose carrier tray and cover system to eliminate the cause of failure. Altec requires the hose carrier tray and cover system to be inspected on each unit and any required repairs completed no later than the next.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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