NHTSA service bulletin

NHTSA Service Bulletin 10204039: 2019-2021 Ford Ranger

Official manufacturer communication context for 2019-2021 Ford Ranger, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10204039 summary graphic for 2019-2021 Ford Ranger
10204039NHTSA document ID
Manufacturer communicationcommunication type
1affected product rows
82/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Some 2019-2021 Ranger vehicles may experience an uneven and/or excessive gap existing between the instrument panel (IP) topper and the center tray/upfitter switch assembly. This may be due to a lack of rigidity in the IP topper not allowing the tray/upfitter switch assembly to latch properly. The following foam block service kits should be used to correct this condition. For vehicles equipped with an IP tray, order service part # KB3Z-2104338-AG, which includes a new IP tray and foam blocks. For vehicles equipped with the upfitter switch assembly, order service part # KB3Z-2104338-A, which only includes the foam blocks. If a new upfitter switch assembly is required, this must be ordered separately. Follow the installation instructions included with each kit to install the foam blocks and repair the vehicle.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
FordRanger2019-2021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10204039?

Some 2019-2021 Ranger vehicles may experience an uneven and/or excessive gap existing between the instrument panel (IP) topper and the center tray/upfitter switch assembly. This may be due to a lack of rigidity in the IP topper not allowing the tray/upfitter switch assembly to latch properly. The following foam block service kits should be used to correct this condition. For vehicles equipped with an IP tray, order.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

Get Full Report