NHTSA Service Bulletin 10207655: 2020-2022 Bentley Bentayga
Official manufacturer communication context for 2020-2022 Bentley Bentayga, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Rear Jacking point - Sill damage found during PDI. Customer statement / workshop findings: Damage found around the rear sill Jacking point during PDI (Figure 1). Measure: In the event the issue is as described, please raise a technical DISS query ensuring clear photographs are attached The operative MUST await feedback from Product Support before conducting any further work Note to Product Support: The DISS query should be second levelled to the applicable Senior Engineer for review before responding to the retailer Technical product information Rear Jacking point - Sill damage found during PDI Transaction No.: 2065760/1
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10207655?
Rear Jacking point - Sill damage found during PDI. Customer statement / workshop findings: Damage found around the rear sill Jacking point during PDI (Figure 1). Measure: In the event the issue is as described, please raise a technical DISS query ensuring clear photographs are attached The operative MUST await feedback from Product Support before conducting any further work Note to Product Support: The DISS query.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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