NHTSA service bulletin

NHTSA Service Bulletin 10208751: 2020-2022 Mercedes-benz Amg Gle43

Official manufacturer communication context for 2020-2022 Mercedes-benz Amg Gle43, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10208751 summary graphic for 2020-2022 Mercedes-benz Amg Gle43
10208751NHTSA document ID
Manufacturer communicationcommunication type
16affected product rows
16source rows grouped

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. The customer may receive the following message in the Mercedes me app: "Your vehicle's engine has been switched off because the engine control unit or the engine itself was switched off permanently." Cause Engine running status signal causes Electronic Ignition Switch (EZS) to switch off the engine. Remedy Check the software of the EZS for two possible scenarios. Update EZS Software or Replace EZS as necessary.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Mercedes-benzAmg Gle432020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle532021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle632020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gle63 S2021, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gls632020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzAmg Gls63s2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 3502020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 350 E2020, 2021Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 4502020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGle 5802020-2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls 4502020, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls 5802020, 2022Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls4502021Ask for service records and run the exact VIN before purchase.
Mercedes-benzGls5802021Ask for service records and run the exact VIN before purchase.
Mercedes-benzMaybach Gls6002021Ask for service records and run the exact VIN before purchase.
Mercedes-maybachGls 6002021, 2022Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10208751?

Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. The customer may receive the following message in the Mercedes me app: "Your vehicle's engine has been switched off because the engine control unit or the engine itself was switched off permanently." Cause Engine running status signal causes Electronic Ignition.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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