NHTSA Service Bulletin 10210542: 2007-2021 Altec Digger Derrick
Official manufacturer communication context for 2007-2021 Altec Digger Derrick, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. However, the pin will be able to rotate in the pinning holes during lift cylinder movement. Altec has developed a kit containing high-strength pin retainers to replace the original pin retainers at both ends of the cylinder. The customer should order and install the High-Strength Pin Retainer Kit or schedule the installation of this kit by Altec. Do this no later than the next preventive maintenance interval or 30 days from the receipt of the SIL, whichever comes first. Also ensure that the lift cylinder spherical bearings are regularly greased according to the schedule stated in the Lubrication section in Section 4 of the units Maintenance Manual. This repair is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customers warranty provider. Altec will perform the work for free at an Altec facility.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10210542?
Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on DT80 digger derricks built from March 2007 to October 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable or lower boom by retaining rings. However, the pin will be able to rotate in the pinning holes during lift cylinder movement. Altec has developed a kit containing high-strength.
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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