NHTSA Service Bulletin 10212387: 2022 Jeep Compass
Official manufacturer communication context for 2022 Jeep Compass, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.
Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.
UBE, UEE, UBU, UEU, UFE, UPE, UFU and UPU Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection. B15A3-00 - Media Port 3 Connection. B15A4-00 - Media Port 4 Connection. Customer may also experience one or more of the following: Auto button on climate control screen not present. When Voice Recognition button is pressed on radio, wrong message is displayed.Displays Bluetooth Pairings instead of connect Apple Carplay or Android Auto device. Wifi hotspot password always shows "null". Can't use feature. Wifi hotspot name not recognized on customers cellular device. Language selection on radio can't be saved after selecting. Wrong date format displayed using Korean language. Radio display is blank (rear view camera still operable). Radio touchscreen inoperative. Zoom In/Out button inoperative for rear view camera. Rear Cross Path Mode and Blind Spot chime keeps playing when object isno longer present. Irregular chime frequency. Time format does not change from military to 12-hour format. ABC Jump Keyboard will not display. FOTA unable to receive software update due to head unit not checking intothe server although it is being driven everyday. Pressing mute hard key while on phone call does not mute microphone. Adjust clock settings shortcut in home screen does not navigate you to theright screen. SXM radio stuck on current channel, no audio and can't navigate to otherchannels using soft keys or knob.
What this bulletin may mean before buying
Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.
Affected products listed in this communication
Buyer checklist
- Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
- Check recall campaign pages for safety actions that may require dealer repair.
- Compare this bulletin with common problem pages for the same model and component area.
- Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
- Use the used-car buying checklist and get an independent inspection.
Frequently asked questions
What is NHTSA service bulletin 10212387?
UBE, UEE, UBU, UEU, UFE, UPE, UFU and UPU Radio Enhancements This bulletin involves updating the radio with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: B15A1-00 - Media Port 1 Connection. B15A2-00 - Media Port 2 Connection..
Is a service bulletin the same as a recall?
No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.
How should a used-car buyer use this bulletin?
Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.
Check the exact VIN before you buy
Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.
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