NHTSA service bulletin

NHTSA Service Bulletin 10214598: 2021 Ram 2500

Official manufacturer communication context for 2021 Ram 2500, with affected products, buyer checks and links into Carchieve recall, problem and VIN research.

NHTSA service bulletin 10214598 summary graphic for 2021 Ram 2500
10214598NHTSA document ID
Manufacturer communicationcommunication type
2affected product rows
90/100quality score

Reviewed June 2026 from NHTSA manufacturer communication and service bulletin records. Carchieve is independent and not affiliated with any vehicle manufacturer or government agency.

Quick answer

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0299 - Turbocharger Underboost. P0401 - EGR System Performance. P0755 - 2C Solenoid Circuit. P0765 - UD Solenoid Circuit. P244A - Diesel Particulate Filter Differential Pressure Too Low. P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P1451 - Diesel Particulate Filter System Performance. P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P0607-00 - ECU Internal Performance. P0299-00 - Turbocharger Underboost. P1451-00 - Diesel Particulate Filter System Performance(Sales Code ETL Only). In addition, the customer may notice one or more the following conditions: Idle instability. Air handling bump after startup. Harsh shifts during garage shift tip-in. 2-1-2 gear hunting at low speeds, especially on grades. Driveline ?clunk? ?bump? during D-R and R-D GarageShifts. Harsh 5-3 downshift. 2-1 ERS downshift with exhaust brake on, performance improvement. Intermittent shift bump. The following improvements are also included in this update: Fuel System Run-Up Test routine, wiTECH improvement. wiTECH PCM data improvements. wiTECH cylinder cut-out routine, wiTECH improvement. Oil pressure switch modifications. Urea (DEF fluid) level sensor calibration update, to help prevent bumpsin DEF level gauge.

What this bulletin may mean before buying

Treat this as service research, not a verdict on one car. Before you buy, compare this communication with official recall campaigns, model-level owner complaint patterns, and the exact vehicle’s VIN-decoded specifications. A bulletin can help you ask a seller or dealer sharper questions about software updates, known repairs, warranty extensions and service history.

Affected products listed in this communication

MakeModelModel yearsBuyer note
Ram25002021Ask for service records and run the exact VIN before purchase.
Ram35002021Ask for service records and run the exact VIN before purchase.

Buyer checklist

  1. Run the 17-character VIN and confirm the year, make, model, engine and equipment match the listing.
  2. Check recall campaign pages for safety actions that may require dealer repair.
  3. Compare this bulletin with common problem pages for the same model and component area.
  4. Ask the seller or dealer whether the bulletin procedure, update or inspection has already been completed.
  5. Use the used-car buying checklist and get an independent inspection.

Frequently asked questions

What is NHTSA service bulletin 10214598?

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following DTCs have been set: P0299 - Turbocharger Underboost. P0401 - EGR System.

Is a service bulletin the same as a recall?

No. A recall is a safety campaign with a required remedy for affected VINs. A service bulletin or manufacturer communication usually describes diagnostic, repair, software, warranty or service information.

How should a used-car buyer use this bulletin?

Use it as a research signal. Compare it with recalls, owner complaints, service records, a VIN report and an independent inspection before buying.

Check the exact VIN before you buy

Model-level pages show public safety patterns. A full VIN report helps confirm the exact vehicle, decoded specs, recall applicability and buyer checks.

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